IT News

Support Submission System Updated

Over the upcoming months, we will be modifying many of our customer oriented systems and combining them into the cPanel Customer Portal. The first system to take part in this process is our customer contact system (support, billing and sales requests). Options are now much better organized, easier to find, and much more pleasant to look at. You can open new support requests, contact billing and sales, as well as review past support requests. We have also added a new Priority Support Bundle option to the cPanel Store. This allows purchase of bundles of 10 priority support incidents or one year, which ever comes first. Priority Support is already provided to our direct license holders but this new option will allow cPanel license holders to access priority support even if they have not purchased a license directly from us.

If you have any questions, comments, or run into any problems, no matter how small, do not hesitate to contact sales@cpanel.net.

Original Article from cPanel

Filed under cPanel

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